OVERVIEW

Reimagining Outsourcing for a Smarter Future

At NextSource FGi, we believe outsourcing shouldn’t just be about cost savings, it should be about creating value.

We combine AI-driven efficiency with human talent to help companies scale faster, smarter, and with purpose.

 

MISSION

Driving Business Growth. Enabling Impact.

 

VISION

To redefine business process outsourcing by blending innovation, empathy, and global opportunity.

 

OUR STORY

From Overhead to Opportunity: Why We Built NextSource FGi

NextSource FGi is a division of FGi Global Solutions, an award winiung company with over 20 years of experience delivering mission-critical solutions in some of the world’s most complex environments.

NextSource FGi was born from a simple, but costly realization:
Companies are overpaying for back-office operations and it’s slowing them down.

But as we supported partners around the world, our founder noticed a growing trend:
Companies were overspending  significantly on in-house back-office operations.

From order entry and admin to customer support and reporting, businesses were pouring resources into roles that could be handled more efficiently, flexibly, and affordably elsewhere. This insight became impossible to ignore.

So, we took action.

We launched NextSource FGi with a clear mission:
To reimagine outsourcing by blending AI-powered efficiency with the precision and care of trained human agents — and to do it from a base we trust: the Philippines, one of the most reliable and talented BPO markets in the world.

Instead of offering generic call center services, we provide dedicated agents matched to your exact workflow giving you the flexibility to scale without the cost of in-house hiring.

Today, companies in SaaS, healthcare, distribution, and tech rely on NextSource FGi to reduce costs by up to 64.7%, streamline operations, and tap into a global talent model built for modern business.

Because we believe outsourcing isn’t just about saving money, it’s about creating value with purpose.

 

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